At Oasis, we put patients first and believe that our patients
deserve the best when it comes to dental care. We are committed to
becoming the leading provider of NHS, private and specialist
dentistry throughout the UK. We operate 200 practices throughout
England, Wales and Northern Ireland and in all of our practices we
offer both NHS and private services. We also have a network of
specialist clinicians who are able to offer orthodontic,
endodontic, periodontic, prosthodontic and oral surgery
services. Since we provide patient care across all types of
dentistry and work with 700 dentists who see almost 2 million
patients each year in our practices, we believe we are uniquely
placed to deliver a great dental service, as well as to comment on,
and influence, the future of dentistry in the UK.
We believe that every patient is different and within our 200
practices throughout England, Wales and Northern Ireland we work
with each patient individually to build a programme of care to
ensure they'll have healthy teeth and gums and that will reduce
their long-term need for dental treatment. Our approach is to
explain, inform and involve our patients in all aspects of their
dental care.
We want to ensure that dentistry continues to improve its
professional standards and levels of customer service. Through the
support of our network of clinical advisors, who also work closely
with their local PCTs, we are able to work with our dentists to
continually improve standards in our practices. We have rigorous
recruitment standards and all of our practices are audited by an
independent third-party, who advise any changes we may need to make
to our working practice and dental services.
All of our clinical staff undertake training on a regular basis
- collectively our staff undertook in excess of 10,000 hours of
training last year.
Over the last 12 months, all of our practices have been
registered with the Care Quality Commission (CQC) and all meet the
standards set for a dental practice. The CQC measures not only
clinical standards, but also our approach to our customer service.
Additionally, all of our practices have recently undergone a
process of upgrading to ensure we meet the cross-infection
prevention standards set by the Department of Health.
We work with local PCTs, the NHS and the Department of Health to
improve quality and dental care throughout the UK. Recently,
we have built 9 state of the art NHS practices throughout Cumbria
and 14 in Northern Ireland, areas where there has traditionally
been a lack of access to NHS dentistry. We have also been selected
to run 5 of the new NHS pilots at our practices in Blackpool,
Bolton, Sunderland, Lincoln and East Grinstead to test improved
ways of delivering dental care.
As a large organisation with over 2,000 members of staff, we are
well placed to spread the good practices and ideas of our dental
teams throughout our network. We hold a variety of regular regional
and local meetings where this happens and hold an annual
conference, where our clinicians and practice teams come together
to learn about new approaches to dentistry and share thoughts and
views. We regularly collect patient feedback and comment from
across the UK, and use this feedback to improve our services to
patients. Each year, we survey over 2,000 adults in the UK in our
Dental Health Survey to understand their overall view of
dentistry.
We have a Support Centre, based in Bristol, where teams of
professionals are able to support our practices sourcing quality
dental materials, laboratories and providing a wide range of
support to each of our dental teams.
We want to be the best, to ensure our patients have access to a
wide range of high quality dental services, be that NHS, private or
specialist services. Our scale, national coverage, the fact that we
work across NHS, private and specialist services and our dental
people make us uniquely placed as a source of positive change
within the UK............ that's what makes the Oasis
difference!