This is a guide to the information made available to the public
from Oasis Healthcare Ltd and its subsidiary companies under the
Freedom of Information Act model publication scheme.
Information covered by this scheme is only about the general dental
services we provide under the National Health Service Act 2006 or
the National Health Service (Wales) Act 2006.
Classes of Information
This guide outlines the classes of information that we publish,
which is divided into seven categories:
1. Who we are and what we do
2. What we spend and how we spend it
3. What our priorities are and how we are doing
4. How we make decisions
5. Our policies and procedures
6. Lists and registers
7. The services we offer
The main sources of information referred to below are the
Practice Information Leaflet, available at each practice and either
the practice website, or the main Oasis website, www.oasisdentalcare.co.uk,
which also contains a link to each individual practice's
This publication scheme will be reviewed, and updated where
relevant, at least annually.
Class 1: Who we are and what we do
Oasis is a leading provider of NHS and private dental care. Our
dental people care for over 1.5 million patients across the UK.
Established in 1996, Oasis has over 200 practices across England,
Wales and Northern Ireland.
Details of the senior management team and corporate structure
are available on the Oasis website.
Details of our practices, dentists and the specific services
that we provide, together with opening hours and staff details, are
all detailed in the Practice Information Leaflet, or are available
on the practice website for each of our practices.
Class 2: What we spend and how we spend it
Consolidated financial information for our operations,
including details of our income, expenditure and investment,
are included within the Annual Report and Financial statements of
our parent company Duke Street Capital Oasis Holdings Limited. The
latest published Annual Report and Financial statements are
available on our website www.oasisdentalcare.co.uk.
Class 3: What our priorities are and how we are
Our priorities are detailed in the Practice Information Leaflet
and on the practice websites, as well as on the main Oasis
The results of regular patient feedback surveys are detailed on
the Oasis website.
Details of development and provision of NHS services are
included in the latest published Annual Report and Financial
statements referred to above.
The results of inspections carried out by the Care Quality
Commission are available from the CQC website: www.cqc.org.uk
Class 4: How we make decisions
The group operates with both commercial and clinical boards.
Details of the board members and significant decisions made
affecting the group operations are detailed in the latest published
Annual Report and Financial statements
Class 5: Our policies and procedures
The Oasis "promise to you" policy on patient care and also our
complaints procedures are included within our patient Information
Copies of the following policies and procedures are available on
request from the Practice Manager, or from the Compliance Manager
at the Oasis Support Centre:
- Equal Opportunity policy;
- Health & Safety policy;
- Confidentiality and Data protection policies;
- Polices and Procedures for handling requests for
Class 6: Lists and Registers
There are currently no publicly available lists or registers
Class 7: The Services we offer
The Patient Information Leaflet provides details of the specific
services available, opening hours, specific information for NHS
patients, and complaints procedures.
NHS charges are displayed at the practice.
The above information is also available on the practice
last reviewed March 2012