At Oasis, we place great emphasis on meeting, and exceeding our patient's expectations. We try to ensure that all patients are pleased with their experience of our service and we take any concerns a patient may have very seriously.

If you have a concern regarding any aspect of your care, please let us know. We will do all that we can to resolve your concern to your satisfaction, both promptly and professionally.

If you would like to discuss any aspect of your care you should first contact a member of our practice team.

If after speaking to the practice team, you would like to further discuss any issues, you can raise this concern directly with our Patient Liaison by writing to

Patient Liaison
PRIVATE & CONFIDENTIAL
Oasis Healthcare Limited
Vantage Office Park
Old Gloucester Road

Or

If you are not satisfied with our response and would like to discuss your grievance with an external body please contact the following:

NHS Patients

NHS Commissioning Board

Tel :

Email:

Private Patients

Dental Complaints Service

www.dentalcomplaints.org.uk

NHS & Private Patients

Care Quality Commision
Citygate

Tel :

www.cqc.org.uk/contact-us